PRIVACY POLICY
Last Updated: July 22, 2026
1. Introduction
MelissaLeMan.com ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information when you visit our website, purchase our services or products, or communicate with us.
By using MelissaLeMan.com, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide, including:
• Name
• Email address
• Phone number (if provided)
• Billing information
• Coaching questionnaires
• Progress photographs
• Exercise videos
• Health and fitness information you choose to provide
• Communications sent by email, website contact forms or WhatsApp
• Purchase history
We only collect information that is reasonably necessary to provide our coaching services, digital products and customer support.
3. How We Collect Your Information
We collect information when you:
• Submit a contact form
• Purchase a product or coaching service
• Complete a coaching questionnaire
• Submit progress photos or videos
• Contact us by email
• Communicate with us through WhatsApp
• Subscribe to receive updates (if applicable)
Some technical information may also be collected automatically through Wix, such as browser type, device information and website usage.
4. How We Use Your Information
Your information may be used to:
• Deliver coaching services
• Create personalised nutrition and training programs
• Respond to enquiries
• Process payments
• Provide customer support
• Improve our services
• Maintain business records
• Comply with legal obligations
We do not sell your personal information.
5. Progress Photos and Coaching Information
As part of our coaching services, you may voluntarily provide progress photographs, videos and health or fitness information.
These materials are used to provide coaching feedback and assess your progress.
Where you have agreed through your coaching documentation, progress photographs, videos or testimonials may also be used for educational or promotional purposes.
6. Payment Information
Payments are securely processed through Wix Payments and PayPal.
We do not store or have access to your full credit card or payment information.
Payment providers process your payment information in accordance with their own privacy policies.
7. Third-Party Services
To operate our business, we use trusted third-party service providers including:
• Wix (website hosting)
• Wix Payments
• PayPal
• Google Workspace (email)
• WhatsApp (client communication)
These providers may process your information only as necessary to provide their services.
8. Cookies
MelissaLeMan.com is hosted by Wix.
Wix may use cookies and similar technologies to operate the website, improve website performance, maintain website security and analyse website traffic.
Most web browsers allow you to manage or disable cookies through your browser settings.
9. Data Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, misuse or loss. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain your information only for as long as reasonably necessary to provide coaching services, fulfil purchases, meet legal, tax and accounting obligations, resolve disputes and enforce our agreements.
11. Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of or deletion of your personal information where permitted by law, withdraw consent where applicable, and request information about how your personal information is used.
12. Children's Privacy
Melissaleman.com is not intended for children under the age of 18. We do not knowingly collect personal information from children.
13. International Visitors
Melissaleman.com is operated from the United States. If you access our website from another country, you understand that your information may be transferred to and processed in the United States.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised Effective Date. Continued use of the website constitutes acceptance of the updated policy.
15. Contact Us
Melissa Le Man
Website: www.melissalaman.com
Email: coaching@melissaleman.com